Last Updated: 18 Sep, 2025

At Healverse, we deeply respect your privacy and are committed to protecting your personal and payment information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and payment services via Razorpay.

1. Information We Collect

When you book a session, purchase a service, or make a payment through Razorpay, we may collect:

  • Personal Information: Name, email address, phone number, billing details.
  • Booking Information: Session type, date/time preferences, time zone.
  • Payment Information: Transaction details processed via Razorpay’s secure payment gateway (we do not store your card or banking details).
  • Technical Information: IP address, browser, and device data (for site analytics and fraud prevention).

2. How We Use Your Information

Your information is used only to:

  • Process and confirm bookings.
  • Complete secure payments through Razorpay.
  • Send confirmations, reminders, and relevant service updates.
  • Improve our website, customer experience, and security.
  • Comply with legal obligations, if required.

3. Payment Security

  • All online payments are processed via Razorpay’s PCI-DSS compliant secure gateway.
  • Healverse does not store or have access to your credit/debit card details, CVV, or banking passwords.

4. Sharing of Information

We do not sell, rent, or trade your personal data.

Information is only shared:

  • With Razorpay (for payment processing).
  • If legally required by authorities or courts.
  • With your explicit consent (e.g., collaborations/referrals).

5. Cookies & Analytics

Our website may use cookies and analytics tools (e.g., Google Analytics) to enhance your browsing experience. You may disable cookies in your browser settings.

6. Your Rights

You have the right to:

  • Access, update, or correct your information.
  • Request deletion of your data after services are completed.
  • Withdraw consent for communications at any time.

7. Data Protection

We maintain strict safeguards to protect your data:

  • Secure third-party platforms for payments and emails.
  • Encrypted communication and restricted access.
  • Limited retention of sensitive information.

8. Third-Party Links

Our website may include links to external websites. Healverse is not responsible for their privacy practices.

9. Updates to Privacy Policy

This Privacy Policy may be updated periodically. Changes will be posted on this page, and continued use of our services implies acceptance of the updated policy.

10. Contact Us

For questions or privacy-related concerns, please write to us at:

aakritishealverse@gmail.com