Shipping Policy for Aakriti Healverse

Last updated: [Date]

Thank you for shopping with us! This Shipping Policy applies to all orders placed on AakritisHealverse.com.

1. Order Processing Time

• Orders are typically processed within 1–3 business days after payment confirmation (excluding weekends and public holidays).
  
• Once your order is packed and ready, you will receive a shipping confirmation with tracking details (if applicable).
  
• If there is any unexpected delay (e.g. high order volume, stock availability, holidays), we will inform you via email or phone.
  

2. Shipping Regions & Services

• We currently ship to addresses within India.
  
• For orders outside India (international shipping), please contact us first — we’ll check if shipping is possible and provide cost estimates.
  
• We offer Standard Shipping across India. If you require faster delivery (express / courier), get in touch — we’ll check feasibility and extra charges.
  

3. Shipping Charges

• Shipping cost depends on the weight, size of the package, and the shipping address. The exact shipping charges will be calculated at checkout.
  
• Occasionally, we may offer free shipping promotions for certain order values — details will be announced on the website.
  
• For international orders, shipping charges and any customs/import duties (if applicable) will be borne by the buyer.
  

4. Estimated Delivery Time (Domestic)

Shipping MethodEstimated Delivery Time*Standard Shipping5–10 business days after dispatch

*Delivery times are approximate and may vary depending on the destination, courier service, weather, or other factors outside our control.

5. Order Tracking

• Once your order ships, you will receive a shipping confirmation email/SMS containing tracking information (if a courier with tracking is used).
  
• You can track your order through the courier’s tracking portal or by contacting our customer support.
  

6. Damaged, Lost, or Missing Packages

• Please inspect your package immediately upon receipt. If the product appears damaged, tampered with, or incorrect, do not accept it, or note the condition on the courier’s proof of delivery receipt — then contact us within 48 hours.
  
• If a package is lost or marked delivered but you have not received it, inform us within 7 calendar days of the estimated delivery date. We will raise the issue with the courier and help you with resolution.
  
• For any such issues, we may request photos, order details, and courier proof-of-delivery.
  

7. Shipping Restrictions & Exceptions

• 
  We currently do not ship to P.O. boxes — please provide a valid physical street address.
  
• Orders may be delayed due to public holidays, natural disasters, extreme weather, or courier disruptions. We will notify you in case of such delays.
  
• If an item is out of stock or discontinued, we will contact you for alternatives, refund, or cancellation before dispatch.
  

8. International Orders (If Applicable)

• 
  International buyers are responsible for customs duties, taxes, or import fees levied by their country.
  
• Delivery times for international shipments may vary — extra transit time should be expected due to customs clearance and international transit.
  
• Any import restrictions in the destination country are the buyer’s responsibility.
  

9. Policy Updates

We may update this Shipping Policy from time to time (for example, when we add new shipping methods or change shipping rates). Any significant changes will be posted here — please review this page before placing new orders.